![]() Consumers are very used to service fees on purchases these days when buying tickets, food, entertainment, etc. Many events prefer to pass on all fees to attendees, which is totally fine as well. In order to absorb all ticketing fees, visit Registration > Settings in your dashboard, and uncheck the option called Pass Transactions Fees to Registrants. You would receive $98.10 (to account for the 1.9% PheedLoop transaction fee in your account) in your Stripe account, at which point $3.15 would be taken by Stripe (to account for Stripe's 2.9% + $0.30 processing fee), so you will net a total of $94.95. ![]() That way, for a $100 ticket purchase, they would simply pay the $100 and go on their merry way. Whether it is because you don't want attendees to see any fees because you choose to include them in the price of the ticket itself, or you're just feeling generous, you can easily choose to absorb all fees an attendee would have to pay. This is a very standard model that nearly all attendees are used to which is why it is the default configuration, but we offer a few options for you to customize the behavior. In other words, with the default configuration, the attendee pays the PheedLoop transaction fee and the event planner pays the Stripe processing fee. ![]() $3.20 will be deducted from that (Stripe's 2.9% + $0.30 processing fee), so you will net a total of $96.80. As a result, in your Stripe account, a precise $100 will be deposited. If an attendee purchases a $100 ticket from your event, in the default case they will be charged $101.90 because the PheedLoop transaction fee is charged to them, not you. How these fees are calculated are described below by taking a very simple example of a $100 ticket, no tax. PheedLoop charges a 1.9% transaction fee. Stripe, just like PayPal for example, charges a credit card processing fee of 2.9% + $0.30 in the most common case, sometimes less depending on your account status. ![]() In order to process payments, you have likely already integrated Stripe with PheedLoop (PheedLoop's integrated payment processor). This article covers some of the frequently asked questions and tips around transaction fees. If you are using PheedLoop's registration and selling tickets, then one of the things you may have noticed is that PheedLoop adds a transaction fee to all credit card payments flowing through it - just like any other registration tool out there (e.g. ![]()
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